Business is Booming at UPS as Holiday Mail Order Returns Rise by 8%

Posted on December 27, 2011

UPS says it is seeing record returns by mail this year. UPS delivers 300 packages per second this time of year. This is return season for the delivery company and business is booming. UPS says there will be an 8% increase in mail order returns this year, because online shopping was up by 15% overall. More cutomers are using smart phones to shop and nine out of ten retailers offered free shipping. UPS has hired 55,000 seasonal workers to keep up with all the returns. NBC News reports: