UPS Celebrates National Returns Day
Posted on December 30, 2014
Christmas is over, but the returns are just beginning. UPS says there was a record number of packages sent during the holiday season, most of which were due to online shopping.UPS says that by the end of the first week in January, consumers will have shopped more than 4 million packages back to online retailers as returns. That's a lot of returned gifts. Most people return their gifts on January 6, 2015 which has been dubbed UPS National Returns Day. On that day alone, consumers will ship approximately 800,00 unwanted gifts back to the retailers.This makes UPS very happy. The retailers? Eh, not so much.
Surveys show that consumers prefer to shop with online retailers that offer free, easy returns. In fact, most people check the return policy before they purchase an item online. Returns are up this year. In 2012, 51% of consumers say they returned at least one item they bought online. In 2014, 62% of consumers say the returned at least one item they bought online. The onslaught of returns has many retailers tightening up return policies and keeping lists of serial returners, so be sure to check a store's policy before buying.
UPS accepts packages with a prepaid return label at all of its UPS stores. Packages can also be dropped at any of UPS' 38,000 drop boxes. The company is so excited about National Returns Day that it is hosting return day activities on January 6, 2015 at UPS Stores in California and Chicago. At the UPS Store on Mira Mesa Boulevard in San Diego, California, the store will donate $1 to Toys for Tots Literacy Program for every transaction made that day. In Chicago, you can drop off returns at Tea'se Tea Shoppe on W. Irving Park Road and get a free cup of tea. They will also give away prizes.