Zagat Reports Results of Fast Food Survey

Posted on August 16, 2010

Zagat LogoZagat has revealed the results of its latest fast foodsurvey. The survey covered 97 major fast food chains and 39 full service chains. 6,518 diners who ate at chain outlets on average 10.7 times per month voted in the survey. The full results of the survey can be found here. You can find some highlights below.

The survey results divided the chains into four categories: Large (up to 5,000 U.S. outlets), Mega (over 5,000), Full-Service (with table service), and Quick-Refreshment (focusing on beverages, ice cream and the like). Wendy's dominated the Mega-Chain category. In-N-Out Burger won Top Food among Large Chains. New to the survey is regional seafood chain, Bonefish Grill, which stormed the competition to take top food honors in the Full-Service category, while Ben & Jerry's prevailed in the Quick-Refreshment category. Starbucks won in the category of Best Coffee. They were followed by Dunkin' Donuts and McDonalds's.

Here are lists of some of the winners:
Fast Food - Mega-Chains
  1. Subway
  2. McDonald's
  3. Wendy's
  4. Burger King
  5. Taco Bell
Fast Food - Large Chains
  1. Panera Bread
  2. Chipotle
  3. Five Guys
  4. Chick-fil-A
  5. In-N-Out Burger
Quick-Refreshment Chains
  1. Starbucks Coffee
  2. Dunkin' Donuts
  3. Culver's
  4. Ben & Jerry's
  5. Dairy Queen
Full-Service Chains
  1. P.F. Chang's China Bistro
  2. Bonefish Grill
  3. Cheesecake Factory
  4. California Pizza Kitchen
  5. Maggiano's
Best Burgers
  1. Five Guys
  2. In-N-Out Burger
  3. Wendy's
  4. Burger King
  5. McDonald's
Best French Fries
  1. McDonald's
  2. Five Guys
  3. n-N-Out Burger
  4. Wendy's
  5. Burger King
Best Milkshakes
  1. Dairy Queen
  2. Cold Stone Creamery
  3. Sonic Drive-in
  4. Chick-fil-A
  5. Ben & Jerry's
Here is a list of some of the other category winners:

Fast-Food Chains
  • Best Fried Chicken: Kentucky Fried Chicken (KFC)
  • Best Grilled Chicken: Chick-fil-A
  • Best Fish: Long John Silver's
  • Best Salads: Panera Bread
  • Most Child-Friendly: McDonald's
  • Best Value: McDonald's
Full-Service Chains
  • Best Steak: Outback Steakhouse
  • Best Pasta: Maggiano's
  • Best Breakfast: Cracker Barrel
  • Best Seafood: Bonefish Grill
  • Best Desserts: The Cheesecake Factory
  • Most Child-Friendly: Chuck E. Cheese's
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